Frequently Asked Questions about Webspace :
1. What is the difference between a Linux account and a Windows account ?
Linux provides a secure and reliable environment and is perfect for most of the hosting needs. But, Those who want to make use of some Windows applications such as MS Access, MS Sql, ASP.NET Scripting can go for a Windows account.
Back To Top
2. What is the configuration of your servers ?
1. The configuration of our servers is:
Processors 4
Model Intel(R) Xeon(TM) CPU 2.66GHz
Chip MHz 2666 MHz
PCI Devices Atapci0: ServerWorks CSB6 UDMA100 controller
ohci0: OHCI (generic) USB controller
isab0: PCI-ISA bridge
bge0: Broadcom BCM5704S Dual Gigabit Ethernet, ASIC rev. 0x2002
bge1: Broadcom BCM5704S Dual Gigabit Ethernet, ASIC rev. 0x2002
2. The configuration of our servers is:
Dual Xeon 2.8 Ghz
4 GB Ram
Windows 2003 Enterprise edition
Back To Top
3. Do the Dear Hostimg servers support JAVA pages ?
Ans- In our Windows and Linux package, the servers do not support JAVA pages. However, we offer a different package for JAVA pages. For learning more about the package, please click on this link. http://www.dearhosting.com/1000mb-java.html
Back To Top
4. What are POP3 Accounts ?
POP3 accounts are e-mail accounts by using which you can receive email from your site's visitors. They allow you to receive emails only. POP3 accounts have individual username and password to access them. You can create a very well organized site with different POP3 accounts for different areas of your web pages and even configure them to your Outlook Express.
Back To Top
5. What are Email auto responders ?
By using email auto responders, you can setup a special type of email account. Whenever someone sends an e-mail on that account, they receive an auto-reply without any manual intervention. They look like a pop account. Usually the e-mails we receive from auto responders read as "Thanks for sending your e-mail. This is an auto generated reply."
Back To Top
6. What is DNS ?
The Domain Name Server or DNS translate the human-readable domain name into machine-readable IP adress. It can be considered something similar to a phone book. When you move from one location to another, your name stays the same, but your phone number changes. In order to point your name to the new phone number, you must contact the telephone service provider, so that they assign you the new phone number and update all directory information to reflect you as pointing to this new phone number.
In this way, the IP number can be compared to a phone number: When someone calls http://www.example.com/, your ISP looks at the DNS server, and asks "how do I contact example.com?" The DNS server responds: "It can be found at 198.105.232.4". As the Internet understands it, this can be considered the phone number for the server, which houses the http://www.example.com web site.
The DNS records for your domain are kept on your hosting server in the place called DNS zone. When you register a domain by means of the control panel, all DNS records are automatically created for you. But in some rare cases, you may need to add custom records to your DNS zone. An example would be, when you want all emails to be processed by an external mail server rather than by the built-in mail system. However, such user intervention requires knowledge of DNS configuration and clear understanding of what is to be done.
Back To Top
7. Can I accept Credit Cards on my site ? Will it be secured ?
Yes, We support secure transaction protocol for all types of Credit Cards, such as SSL.
Back To Top
8. How can we configure Outlook Express for receiving e-mail messages ?
To configure Outlook Express, you are required to follow these simple steps:
1. Open Outlook Express.
2. In the menu bar, go to the Tools drop-down menu and select Accounts.
3. On the page that shows, click Add and select Mail.
4. On the wizard page that shows, enter your name in the field and click Next to proceed. Note: this email will appear when you send out emails.
5. On the page that shows, enter your Email Address and click Next to proceed.
6. In the form that shows:
- in the drop-down box, choose POP3 as your incoming server;
- enter the Mail Server Name for both Incoming Mail and Outgoing Mail;
- click Next to proceed.
7.On the page that appears:
- make sure to enter full email address in the Account Name field;
- enter mailbox password in the Password field;
- check the Remember Password box to avoid entering it every time you check or send email;
- click Next to proceed.
8. On the page that shows, click Finish to save settings and get back to the list of email accounts
9. Now that email account is created, select Accounts from the Tools drop-down list in the menu bar.
10. On the Internet Accounts window, select the newly created mail account and click Properties to edit the settings for your email account.
11. On the Properties page that appears, choose the General tab and check the settings of your email account.
Here you can:
- set the name that will show in your letters
- set reply email (should be the same as email )
12. Click Apply and OK to save settings.
Back To Top
9. Configuring Outlook Express with SMTP Auth Relay :
You can set SMTP Auth relay right after your email account is created (steps 1- 8) as described above. To set SMTP Auth, do the following:
1. Select Accounts from the Tools drop-down menu in the menu bar.
2. On the Internet Accounts window, select the newly created mail account and click Properties to edit the email settings.
3. On the Properties page that appears, choose the Servers tab.
4. Check My server requires authentication box and click Settings on the right.
5. On the Outgoing Mail Server window that shows you can :
- use the same settings as incoming server;
- enter account name and input another password for outgoing email.
Note: make sure to check Remember password if you don't want to enter password each time you send out email.
6. Click OK.
7. Back on the Properties page, click Apply and OK to save settings and then close all dialog boxes.
Back To Top
10. What is WebShell File Manager ?
WebShell allows you to copy, move, delete, and rename files and directories in your home directory on the server. Also, you can use it to upload, download, compress and decompress files as well as preview them in the browser.
Back To Top
11. Why Dearhosting not using Old number ?
To satisfy our huge customer we implemented intercom facility. So
we are not using our old numbers in the place of that we are
providing unique number as 9811022776
Back To Top
12.
What is the procedure for cancel the Dearhosting services ?
To cancel your product / services from Dearhosting you have to
inform our billing team by ticket,
by that you no need to pay for next renew amount.
Back To Top
13. How to get the customized packages in my city?
Back To Top
14.
How to stop receiving
any promotional Call or E-Mail from Dearhosting ?
Register yourself to stop receiving any promotional calls and
messages to your mobile/land phone or E-Mail ID. :-
Click Here .
Back To Top
|